Support
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Gameplay questions, purchase issues, privacy requests — send a short note and we’ll respond as soon as we can.
FAQ
Common answers before you write in.
Where do I download Block Meadow?
On Google Play for Android (com.playblockmeadow.app). Use Get it on Google Play in the header, open the download page, or search Block Meadow.
Does the game work offline?
Yes. Core jewel block puzzle play on the 8×8 board is offline-first. Ads, purchases, and the cloud leaderboard need a connection when you use them.
Do I have to pay to play?
No. The game is free to download. Coins, VIP, cosmetics, and Remove Ads are optional. You can finish Classic, Adventure, Daily, and Blitz without paying.
How do purchases and VIP work?
In-app purchases are handled by Google Play. If a purchase fails to unlock, open Settings → Restore purchases, then email us from the same Google account used in Play Store with the order ID.
Will I lose progress on a new phone?
Purchases restore with the same Play account. Cloud leaderboard and friends data follow the anonymous profile when we can match it. Local-only progress stays on the original device unless you signed into optional cloud features.
Is it safe for children?
Yes. Under-13 players get Kid Mode: no friends, no username search, no beat-the-score pings, child-directed ads, and a sticker album. See the family page for the full split.
How do I delete my account / data?
Follow the Delete Account page. We can remove leaderboard and 13+ friends data on request. Local progress is cleared by uninstalling or clearing app storage.